FAQ Page

FAQ Page

Explore Your Questions

At PrimeCapitall, we use a dual-wallet system to enhance transparency, security, and flexibility:

Main Wallet: This is where your deposits and earnings are stored. You can use it to reinvest, withdraw profits, or monitor your portfolio.

Trading Wallet: This is the wallet actively used for live trading in crypto, forex, or stocks. Funds are moved here automatically when you initiate a trade.

This system allows you to separate your stored funds from your active trading balance, ensuring better control and risk management.

Yes, manual deposits are available on PrimeCapitall. If you prefer not to use automated payment gateways, you can deposit funds manually through bank transfer, crypto wallet, or other approved methods.

After making a manual deposit, simply:

Upload your payment proof via your dashboard or contact support.

Our team will verify the transaction.

Your wallet will be credited once confirmation is complete—usually within 10–30 minutes.

Manual deposits give you added flexibility and support for local or alternative payment methods.

Withdrawing your earnings on PrimeCapitall is simple and secure. Follow these steps:

Log in to your account dashboard.

Go to the “Withdraw” section.

Select your preferred withdrawal method (e.g., bank transfer, crypto wallet).

Enter the amount you wish to withdraw.

Submit your request and wait for approval.

Once approved, withdrawals are typically processed within 1 to 24 hours, depending on the method chosen.

Note: Ensure your wallet is verified and your account complies with our KYC policy to avoid delays.

At PrimeCapitall, your Ranking determines your access to exclusive features, higher earnings, and priority support. You can upgrade your ranking in the following ways:

Increase Your Investment – Higher capital unlocks premium tiers and benefits.

Refer New Users – Earn commissions and rank points when your referrals invest.

Maintain Active Trades – Consistent trading activity boosts your profile visibility and level.

Complete Profile Verification – A fully verified account qualifies for faster upgrades.

You can track your current rank and progress directly from your dashboard under the “Rank Status” tab.

Upgrading your rank means more rewards, lower fees, and access to VIP investment plans.

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